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FH 12.26: Wood Flooring Buckles and Detaches from Substrate

Performance
Hardwood flooring shall be firmly fastened to the substrate in accordance with manufacturer’s specifications.
Warranty
One-Year - Work and Materials. · Buckling caused by excessive humidity due to failure by the homeowner to maintain adequate ventilation or improper maintenance is excluded from the statutory warranty.
Action
Only warranted loose hardwood flooring shall be repaired.
Remarks
The homeowner has a responsibility to maintain indoor humidity levels through humidification, ventilation, air conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels. Wood flooring shall be installed to accommodate normal expansion and contraction. See Appendix A2 “Moisture in Wood and Laminate Floors” for more information. See Also: 12.24 FINISH ON WOOD FLOORING HAS CRACKED, BLISTERED, BUBBLED, OR PEELED RESULTING IN DETACHMENT OF FINISH Appendix A2 “Moisture in Wood and Laminate Floors”
Article number
12.26
Article type
Freehold
Warranty years
One Year
Article title
Wood Flooring Buckles and Detaches from Substrate

FH 12.25: Crowning of Strip Hardwood Flooring has Occurred (Centre of Strip is Higher Than Edges)

Performance
Strip hardwood flooring shall be installed without crowning.
Warranty
One-Year - Work and Materials. · Damage caused by improper maintenance and excessive humidity due to failure by the homeowner to maintain adequate ventilation is excluded from the statutory warranty.
Action
Crowning of hardwood flooring identified on the PDI shall be repaired. If not identified, the homeowner must establish that the damage was caused by the builder.
Remarks
Identify any damaged hardwood flooring on the PDI Form to avoid any dispute about whether the damage was caused by the builder. Crowning of hardwood strip flooring results from the surface of the flooring being exposed to excessive moisture. This condition commonly develops when houses do not have adequate ventilation or the surface is exposed to water. The homeowner has a responsibility to maintain indoor humidity levels through humidification, ventilation, air conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels. Never damp mop hardwood flooring. See Appendix A2 “Moisture in Wood and Laminate Floors” for more information. See Also: 12.22 THE SURFACE OF ONE STRIP OF HARDWOOD OR PARQUET FLOORING IS HIGHER THAN ANOTHER. Appendix A2 “Moisture in Wood and Laminate Floors”
Article number
12.25
Article type
Freehold
Warranty years
One Year
Article title
Crowning of Strip Hardwood Flooring has Occurred (Centre of Strip is Higher Than Edges)

FH 12.24: Finish on Wood Flooring has cracked, Blistered, Bubbled, or peeled resulting in detachment of finish

Performance

Finish on Wood Flooring has cracked, Blistered, Bubbled, or peeled resulting in detachment of Finish

Warranty

Identify any damaged hardwood flooring on the PDI Form to avoid any dispute about whether the damage was caused by the builder. Isolated air bubbles not resulting in detachment of the finish are acceptable. Colour variation in the wood may cause the area of repair to be visible under normal lighting conditions, even when the repair is undertaken in accordance with a manufacturer’s recommendations. Wood is a natural product and variation in colour and grain pattern from one piece of flooring to another is normal. See Also: 12.26 WOOD FLOORING BUCKLES AND DETACHES FROM SUBSTRATE

Action

Site-applied or factory-applied finish on hardwood flooring shall not crack, blister, bubble or peel when properly maintained and used under normal conditions.

Remarks

Defective finished surfaces shall be repaired.

Article number
12.24
Article type
Freehold
Article title
Finish on Wood Flooring has cracked, Blistered, Bubbled, or peeled resulting in detachment of finish

FH 12.23: Floor Finish on Wood Flooring is not uniform

Performance
Floor finish shall provide a visible uniform surface when viewed without magnification from a normal viewing position.
Warranty
One-Year - Work and Materials. · Damage resulting from normal wear and tear is excluded from the statutory warranty.
Action
Hardwood flooring surfaces not uniform in appearance shall be repaired.
Remarks
Wood is a natural product and variation in colour and grain pattern from one piece of flooring to another is normal. The open grain in some wood surfaces tends to show a rough appearance, however this is a natural property of wood and is acceptable. Reflected light, particularly from large windows, magnifies any irregularity in the floors and should not determine acceptance. This applies to both pre-finished and site-applied wood flooring. See Also: 12.27 KNOTS AND COLOUR VARIATION IS STRIP WOOD FLOORING
Article number
12.23
Article type
Freehold
Warranty years
One Year
Article title
Floor Finish on Wood Flooring is not uniform

FH 12.22: The Surface of One Strip of Hardwood or Parquet Flooring is Higher Than Another

Performance
Strip hardwood flooring or parquet flooring shall be installed to provide a surface where adjacent strips have no more than a 2 mm difference in elevation.
Warranty
One-Year - Work and Materials
Action
Flooring not meeting the acceptable performance shall be repaired.
Remarks
Wood is a natural product and variation in colour and grain pattern from one piece of flooring to another is normal and may exaggerate the appearance of the condition. See Also: 12.21 STRIP HARDWOOD FLOORING IS CUPPED (HIGH EDGES)
Article number
12.22
Article type
Freehold
Warranty years
One Year
Article title
The Surface of One Strip of Hardwood or Parquet Flooring is Higher Than Another

FH 12.21: Strip Hardwood Flooring Is Cupped (High Edges)

Performance
Strip hardwood flooring shall be installed without cupping.
Warranty
One-Year - Work and Materials. · Damage caused by improper maintenance is excluded from the statutory warranty. · Cupping caused by excessive humidity due to failure by the homeowner to maintain adequate ventilation is excluded from the statutory warranty.
Action
One complete heating and cooling season should be allowed as the problem may remedy itself. Cupping identified at the time of the PDI shall be repaired. Cupping that occurs after the PDI and is proven to result from defective work or materials shall be repaired.
Remarks
Identify any damaged hardwood flooring on the PDI Form to avoid any dispute about whether the damage was caused by the builder. Cupping of hardwood strip flooring results from excessive moisture when the humidity below the finished flooring material is substantially higher than above. The homeowner has a responsibility to maintain indoor humidity levels through humidification, ventilation, air conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels. The immediate sanding of a cupped floor without first allowing it to correct itself may cause even more damage. This condition commonly occurs when houses do not have adequate ventilation and can, under certain circumstances, result from defects in work or materials. See Appendix A2 “Moisture in Wood and Laminate Floors” for more information. See Also: 12.22 THE SURFACE OF ONE STRIP OF HARDWOOD OR PARQUET FLOORING IS HIGHER THAN ANOTHER Appendix A2 “Moisture in Wood and Laminate Floors”
Article number
12.21
Article type
Freehold
Warranty years
One Year
Article title
Strip Hardwood Flooring Is Cupped (High Edges)

FH 12.20: Cracks Developing Between Strips of Hardwood or Parquet Flooring

Performance

Cracks resulting from joints that remain open in excess of 2 mm over the length of the strip are not acceptable.

Warranty

One-Year - Work and Materials. · Cracks resulting from normal shrinkage of materials due to drying after construction, damage caused by normal wear and tear or improper maintenance is excluded from the statutory warranty.

Action

Cracks greater than the acceptable condition shall be repaired.

Remarks

Hardwood and parquet flooring are natural wood products and therefore are highly susceptible to changes in indoor relative humidity, which may cause dimensional changes in the flooring material. To determine warrantability, the width of the crack should be measured during both the heating and cooling seasons. The homeowner has a responsibility to maintain indoor humidity levels through humidification, ventilation, air conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels. Areas around heat registers and those exposed to concentrated sunlight may be more susceptible. Wood filler may be used for repairs.

Article number
12.20
Article type
Freehold
Warranty years
One Year
Article title
Cracks Developing Between Strips of Hardwood or Parquet Flooring

FH 12.2: Finished Floor Is Uneven

Performance

Applied finished flooring shall be installed without visible ridges or depressions. Where visible ridges or depressions occur, the variation shall not exceed 6 mm from the specified plane.

Warranty

One-Year - Work and Materials.Ridges and depressions caused by normal shrinkage of materials are excluded from the statutory warranty.

Action

Visible ridges or depressions exceeding the acceptable condition shall be repaired.

Remarks

The homeowner must maintain finished flooring in accordance with manufacturer’s recommendations and prevent the accumulation of water on flooring.When evaluating texture finishes in natural or manufactured floor tiles, the compared tiles shall be from the same room or defined area. Surface variations in natural or manufactured stone tiles are considered to be desirable characteristics of the product. However, when used on a floor or walking surface the variations should not be greater than 6 mm where they would constitute a trip hazard.Variations in grout and/or flooring colour are to be expected when making repairs. For dye lot variations in ceramic floor tiles see Item 12.34.For variations in colour in natural stone tile installations (granite, marble, travertine, slate and limestone) see Item 12.35.For additional details on how the variation is measured, please see Appendix A4 - Measuring Variation from the Specified Plane.NotesThis Article, as revised, applies to all conciliations after January 1, 2019.See Also:12.1 TRANSITION BETWEEN DIFFERENT TYPES OF FLOORING IS NOT FLUSHED12.34 DYE LOT VARIATIONS IN CERAMIC FLOOR TILES12.35 VARIATION IN COLOUR IN NATURAL STONE TILE INSTALLATIONS (GRANITE, MARBLE, TRAVERTINE, SLATE AND LIMESTONE)

Article number
12.2
Article type
Freehold
Warranty years
One Year
Article title
Finished Floor Is Uneven

FH 12.19: Variation in Colour Occurring During repair of Vinyl Flooring

Performance
Shade variations between existing material and repaired areas are acceptable within specified colours when viewed from a normal viewing position.
Warranty
One-Year - Work and Materials
Action
Shade variations greater than the acceptable condition shall be repaired.
Remarks
Variation between dye lots within a specified colour or pattern is normal. Spare original material may be left in the residence for future repairs at the builder’s discretion. Where a dye lot match is unavailable, material may be removed and used for repair from another inconspicuous location. Builder’s policies may vary. See Also: 12.18 DYE LOT VARIATIONS IN VINYL FLOORING
Article number
12.19
Article type
Freehold
Warranty years
One Year
Article title
Variation in Colour Occurring During repair of Vinyl Flooring

FH 12.8: Carpet Has Dark Stains Around Perimeter of Rooms and at Heat Registers

Performance
Dark stains on carpet around room perimeters and at heating registers, commonly called “carbon black”, are an occupant use and house location issue. Sources of carbon rarely relate to work and material supplied by the builder.
Warranty
None. · Stains resulting from normal wear and tear or improper maintenance are excluded from the statutory warranty.
Action
The homeowner shall ensure that furnaces, fireplaces, and other combustion appliances within the home are not leaking products of combustion.
Remarks
Dark staining often results from airborne carbon material settling out on synthetic or magnetic surfaces such as televisions screens, carpets and magnetic seals on refrigerators. Burning scented candles contributes to carpet staining. Light-coloured synthetic carpets accentuate this condition. See Also: 12.6 SPOTS OR FADING ON CARPET 12.7 CARPET NOT UNIFORM IN COLOUR
Article number
12.8
Article type
Freehold
Article title
Carpet Has Dark Stains Around Perimeter of Rooms and at Heat Registers

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