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FH 11.1: Gap Between Cabinets and Ceilings or Walls

Performance

Cabinets shall be fitted to each other. Where cabinets abut walls and ceilings, visible gaps in excess of 3 mm are not acceptable.

Warranty

One-Year - Work and Materials. · Damage resulting from normal shrinkage of materials due to drying after construction is excluded from the statutory warranty.

Action

Cabinets not meeting the acceptable condition shall be repaired.

Remarks

It is common to have gaps where cabinets meet different materials.

Article number
11.1
Article type
Freehold
Warranty years
One Year
Article title
Gap Between Cabinets and Ceilings or Walls

FH 12.9: Hollow Areas In Underpad Below Carpet Surface

Performance
Carpet underpad shall provide a continuous surface of support for the carpet.
Warranty
One-Year - Work and Materials. · Damage resulting from normal wear and tear, such as furniture loads that may cause local depressions, is excluded from the statutory warranty.
Action
Hollow areas in underpad shall be repaired.
Remarks
Carpet underpad is often omitted at the base of stair pickets and nosings.
Article number
12.9
Article type
Freehold
Warranty years
One Year
Article title
Hollow Areas In Underpad Below Carpet Surface

FH 12.7: Carpet Not Uniform Colour

Performance
Within a room or defined area, carpet shall be uniform in colour, texture and pattern when viewed under normal lighting conditions. Carpet pieces in the same room or defined area shall be installed with the pile oriented in the same direction. Minor variation between dye lots is acceptable.
Warranty
One-Year - Work and Materials
Action
Carpet not meeting the acceptable condition shall be repaired.
Remarks
Slight variation in colour may occur due to different lighting effects and at transitions between rooms or areas. Doorways and thresholds are acceptable locations where pile direction may change. See Also: 12.6 SPOTS OR FADING ON CARPET 12.8 CARPET HAS DARK STAINS AROUND PERIMETER OF ROOMS AND AT HEATING REGISTERS
Article number
12.7
Article type
Freehold
Warranty years
One Year
Article title
Carpet Not Uniform Colour

FH 12.6: Spots or Fading on Carpet

Performance
Carpet shall be free from spots and faded areas.
Warranty
One-Year - Work and Materials. · Spots or faded areas in carpet resulting from normal wear and tear or improper maintenance are excluded from the statutory warranty.
Action
Spotted or faded carpet recorded on the PDI Form will be repaired. If not noted on the PDI Form, the homeowner must establish that the damage was caused by the builder.
Remarks
Identify any damaged carpeting at the PDI to avoid any dispute about whether the damage was caused by the builder. Repaired area may be visible as a result of variable lighting conditions or different material dye lot. See Also: 12.7 CARPET NOT UNIFORM IN COLOUR 12.8 CARPET HAS DARK STAINS AROUND PERIMETER OF ROOMS AND AT HEATING REGISTERS
Article number
12.6
Article type
Freehold
Warranty years
One Year
Article title
Spots or Fading on Carpet

FH 12.5: Carpet Is Loose Or Stretching has Occurred

Performance
Carpeting shall be installed in accordance with the manufacturer’s specifications to prevent loosening at edges, separation from its point of attachment and to minimize stretching under normal use.
Warranty
One-Year - Work and Materials. · Damage resulting from improper maintenance, normal wear and tear, or dampness or condensation due to failure of the homeowner to maintain adequate ventilation is excluded from the statutory warranty.
Action
Carpet not meeting the acceptable condition shall be repaired.
Remarks
Carpets should be maintained in accordance with manufacturer’s recommendations. The use of inappropriate cleaning equipment can damage carpet material.
Article number
12.5
Article type
Freehold
Warranty years
One Year
Article title
Carpet Is Loose Or Stretching has Occurred

FH 12.4: Carpet Seam is Visable

Performance
Carpet seams shall be installed with the backing tightly fitted in accordance with the manufacturer’s specifications.
Warranty
One-Year - Work and Materials. · Damaged carpet seams resulting from normal wear and tear or improper maintenance are excluded from the statutory warranty.
Action
Carpet seams not meeting the acceptable condition shall be repaired.
Remarks
Identify any concerns about visible carpet seams on the PDI Form to avoid any suggestion that the problem is one of normal wear and tear. Visibility of carpet seams will vary with type of carpet and varying lighting conditions. Although the backing may be tightly fitted, a seam may remain visible; this is acceptable. Where carpets must be cut to execute floor repairs, seams in the repair area may be more visible. Location of carpet seams may vary due to predetermined manufactured widths and installation restrictions and are discretionary. Seams around pickets and end caps on stairs are often visible. See Also: 12.5 CARPET IS LOOSE OR STRETCHING HAS OCCURRED
Article number
12.4
Article type
Freehold
Warranty years
One Year
Article title
Carpet Seam is Visable

FH 12.39: Laminate Flooring Strips are Dented, Scratched and/or Chipped

Performance

Performance/Condition: Laminate flooring shall be free of damage such as dents, scratches and/or chips at the time of the PDI.

Warranty

One-Year - Work and materials. · Damages resulting from normal wear and tear are excluded from the statutory warranty.

Action

Laminate flooring not meeting the acceptable condition shall be repaired.

Remarks

Laminate flooring is made up of individual layers (wood particles/paste) pressed and bonded together, with an image on the surface of the substrate or underlying core layer. Identify any damaged laminate flooring on the PDI Form to avoid any dispute about whether the damage was caused by the builder. Only damaged flooring strips require replacement at the time of repair. Slight variances in colour and/or pattern are to be expected when making repairs. For maintenance requirements see manufacturer’s specifications. “Distressed” or specifically finished laminate flooring may have features resembling dents or chips and are not defects. See Appendix A2 “Moisture in Wood and Laminate Floors" for more information.

Article number
12.39
Article type
Freehold
Warranty years
One Year
Article title
Laminate Flooring Strips are Dented, Scratched and/or Chipped

FH 12.38: Laminate Flooring Buckles

Performance

Laminate flooring shall be installed to prevent buckling.

Warranty

One-Year - Work and Materials. · Buckling caused by excessive humidity due to failure by the homeowner to maintain adequate ventilation or improper maintenance is excluded from the statutory warranty.

Action

Buckling identified at the time of the PDI shall be repaired. Buckling that occurs after the PDI and is proven to result from defective work or materials shall be repaired.

Remarks

Laminate flooring is made up of individual layers (wood particles/paste) pressed and bonded together, with an image on the surface of the substrate or underlying core layer. If the environmental conditions are too humid, the laminate flooring may expand causing the laminate strips to lift up (bulge upwards) in one or more areas in the room. The homeowner has a responsibility to maintain indoor humidity levels through humidification, ventilation, air conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels. Laminate flooring shall be installed to accommodate normal expansion and contraction. Slight variations in colour and/or pattern are to be expected when making repairs. See Appendix A2 “Moisture in Wood and Laminate Floors" for more information.

Article number
12.38
Article type
Freehold
Warranty years
One Year
Article title
Laminate Flooring Buckles

FH 12.37: Laminate Flooring is Cupped (High Edges)

Performance

Laminate flooring shall be installed without cupping.

Warranty

One-Year - Work and Materials. · Damage caused by improper maintenance is excluded from the statutory warranty. · Cupping caused by excessive humidity due to failure by the homeowner to maintain adequate ventilation is excluded from the statutory warranty.

Action

Cupping identified at the time of the PDI shall be repaired. Cupping that occurs after the PDI and is proven to result from defective work or materials shall be repaired.

Remarks

Laminate flooring is made up of individual layers (wood particles/paste) pressed and bonded together, with an image on the surface of the substrate or underlying core layer. If the environmental conditions are too humid, the laminate flooring may expand causing all edges (side and ends of boards) to press against each other and curl upwards. Identify any damaged laminate flooring on the PDI Form to avoid any dispute about whether the damage was caused by the builder. Cupping of laminate strip flooring results from excessive moisture when the humidity below the finished flooring material is substantially higher than above. One complete heating and cooling season should be allowed as the problem may remedy itself. The homeowner has a responsibility to maintain indoor humidity levels through humidification, ventilation, air conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels. This condition commonly occurs when houses do not have adequate ventilation and can, under certain circumstances, result from defects in work or materials. Only cupped flooring strips require replacement at the time of repair. Slight variances in colour and/or pattern are to be expected when making repairs. See Appendix A2 “Moisture in Wood and Laminate Floors" for more information.

Article number
12.37
Article type
Freehold
Warranty years
One Year
Article title
Laminate Flooring is Cupped (High Edges)

FH 12.36: Gaps Developing at ends or along Strips of Laminate Flooring

Performance

Gaps resulting from joints that remain open permanently in excess of 1 mm in laminate flooring are not acceptable.

Warranty

One-Year - Work and Materials. · Gaps resulting from damage caused by normal wear and tear or improper maintenance are excluded from the statutory warranty. · Gaps resulting from failure by the homeowner to maintain adequate ventilation is excluded from the statutory warranty.

Action

Gaps identified at the time of the PDI shall be repaired. Gaps that occurs after the PDI and are proven to result from defective work or materials shall be repaired.

Remarks

Laminate flooring is made up of individual layers (wood particles/paste) pressed and bonded together, with an image on the surface of the substrate or underlying core layer. If the environmental conditions are too dry, the laminate flooring layers may contract, leaving permanent gaps between the strips or at the perimeter of the room or the area. One complete heating and cooling season should be allowed as the problem may remedy itself. The homeowner has a responsibility to maintain indoor humidity levels through humidification, ventilation, air conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels. Areas around heat registers and those exposed to concentrated sunlight may be more susceptible. Slight variances in colour and/or pattern are to be expected when making repairs. See Appendix A2 “Moisture in Wood and Laminate Floors" for more information.

Article number
12.36
Article type
Freehold
Warranty years
One Year
Article title
Gaps Developing at ends or along Strips of Laminate Flooring

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