- Condition
- FH 6.1: Inadequate Water Supply
- Article Type
- Freehold
- Article Number
- 6.1
- Performance
Water supply from private water sources (e.g. wells) may fluctuate from time to time. Water supply from municipal water sources may vary with the supplied pressure.
- Warranty
None
- Action
None
- Condition
- FH 6.3: Pipes are leaking
- Article Type
- Freehold
- Article Number
- 6.3
- Warranty Year(s)
- Two Year
- Performance
- Domestic water supply and drainpipes shall not leak.
- Warranty
- Two-Year - Delivery and Distribution Systems. · Damage resulting from improper maintenance or additions, deletions or alterations made by the homeowner is excluded from the statutory warranty. · Secondary damage caused by defects, such as property damage or personal injury, is excluded from the statutory warranty.
- Action
- Pipes not meeting the acceptable performance shall be repaired.
- Condition
- FH 6.4: Faucet or fixture is leaking
- Article Type
- Freehold
- Article Number
- 6.4
- Warranty Year(s)
- One Year
- Performance
Faucets or plumbing fixtures shall not leak, drip or run on when fully closed or shut off.
- Warranty
One-Year - Work and Materials. · Damage resulting from improper maintenance, normal wear and tear, or additions, deletions or alterations made by the homeowner is excluded from the statutory warranty. · Secondary damage caused by defects, such as property damage or personal injury, is excluded from the statutory warranty.
- Action
Faucets or fixtures not meeting the acceptable performance shall be repaired.
- Condition
- FH 6.5: Plumbing pipes are frozen and/or burst
- Article Type
- Freehold
- Article Number
- 6.5
- Performance
Plumbing pipes shall be protected from freezing in accordance with the Building Code.
- Action
Plumbing pipes not meeting the acceptable condition shall be repaired.
- Condition
- FH 6.7: Condensation Appears on Water Supply Pipes and Toilets
- Article Type
- Freehold
- Article Number
- 6.7
- Performance
Condensation on water supply pipes and toilets may occur when indoor relative humidity is high.
- Warranty
None
- Action
None
- Condition
- FH 6.8: Noisy Water Pipes or "Water Hammer"
- Article Type
- Freehold
- Article Number
- 6.8
- Warranty Year(s)
- Two Year
- Performance
Water supply pipes shall be installed to minimize the effects of water hammer and in accordance with the Building Code. Drainage pipes shall be installed in accordance with the Building Code.
- Warranty
Two-Year - Delivery and Distribution Systems. · Damage resulting from improper maintenance or additions, deletions or alterations made by the homeowner is excluded from the statutory warranty. · Secondary damage caused by defects, such as property damage or personal injury, is excluded from the statutory warranty.
- Action
Plumbing pipes not meeting the acceptable performance shall be repaired.
- Condition
- FH 6.9: Defective Plumbing Fixtures, Appliances or Trim Fittings
- Article Type
- Freehold
- Article Number
- 6.9
- Warranty Year(s)
- One Year
- Performance
Plumbing fixtures, appliances or trim fittings shall be free of both visual and performance defects.
- Warranty
One-Year - Work and Materials. · Damage resulting from improper maintenance is excluded from the statutory warranty.
- Action
Defective products shall be repaired or replaced.
- Condition
- FH 6.10: Cracking or chipping of Porcelain, Enamel or fibreglass surfaces
- Article Type
- Freehold
- Article Number
- 6.10
- Warranty Year(s)
- One Year
- Performance
Surfaces exposed to view shall be free from visible damage at the time of the PDI.
- Warranty
One-Year - Work and Materials. · Damage not recorded on the PDI Form is excluded from the statutory warranty. · Damage resulting from normal wear and tear is excluded from the statutory warranty.
- Action
Visible damage shall be repaired.
- Condition
- FH 6.12: Manufactured Solid-Surface Countertop (Integrated Basin) Cracks At The Drain
- Article Type
- Freehold
- Article Number
- 6.12
- Warranty Year(s)
- One Year
- Performance
Manufactured solid-surface countertops shall be installed to prevent stress cracking and in accordance with the manufacturer’s specifications.
- Warranty
One-Year - Work and Materials. · Damage resulting from improper maintenance or additions, deletions or alterations made by the homeowner is excluded from the statutory warranty.
- Action
Manufactured solid-surface countertops not meeting the acceptable performance shall be repaired.
- Condition
- FH 6.13: Toilet takes more than one flush to empty
- Article Type
- Freehold
- Article Number
- 6.13
- Warranty Year(s)
- One Year
- Performance
Toilets (water closets) shall flush waste into the drainage system.
- Warranty
One-Year - Work and Materials. · Drain restrictions due to improper maintenance are excluded from the statutory warranty.
- Action
Where defective installation or product is determined repairs shall be made.
- Condition
- FH 6.14: Sewer, Drains Or Fixtures Blocked
- Article Type
- Freehold
- Article Number
- 6.14
- Warranty Year(s)
- One Year
- Performance
Sanitary drainage systems and fixtures shall drain waste products to a public sanitary sewer or private sewage disposal system without interruption.
- Warranty
One-Year - Work and Materials Two-Year - Delivery and Distribution Systems Seven-Year - Major Structural Defect
Damage caused by municipal services or other utilities, and blocked sanitary drainage systems resulting from vegetation or alterations, improper maintenance or use by the homeowner, are excluded from the warranty. A complete list of “CONDITIONS NOT COVERED UNDER WARRANTY” is on p.15 of the Guidelines.
- Action
Sanitary drainage systems and fixtures not meeting the acceptable condition shall be repaired. Complete failure of sanitary drainage systems is considered to be an emergency situation. For information about the warranty process for emergency situations, please visit Tarion’s website.
- Condition
- FH 6.15: Colour Variation in Sinks, Tubs or bidets (plumbing fixtures)
- Article Type
- Freehold
- Article Number
- 6.15
- Warranty Year(s)
- One Year
- Performance
- Colour shall be consistent within a fixture. However, slight colour variation from one fixture to another is acceptable.
- Warranty
- One-Year – Work and Materials
- Action
- Fixtures not meeting the acceptable condition shall be repaired.
- Condition
- CE 7.2: Damage Caused By Condensation On Piping Systems
- Article Type
- Common Element
- Article Number
- 7.2
- Performance
Piping system shall be installed to prevent damage due to condensation.
- Warranty
One Year – Workmanship and Materials
- Action
Piping systems not meeting the acceptable performance shall be repaired.
- Condition
- CE 7.3: Plumbing Or Sprinkler Pipes Freeze And/Or Burst
- Article Type
- Common Element
- Article Number
- 7.3
- Warranty Year(s)
- One Year
- Performance
Plumbing and sprinkler pipes exposed to freezing temperatures should be protected so the fluid inside does not freeze.
- Warranty
One-Year – Work and Materials. Two -Year – Delivery and Distribution Systems
- Action
Plumbing and sprinkler pipes not meeting the acceptable performance shall be repaired.
- Condition
- CE 7.4: Sanitary And/Or Drainage Systems Don't Drain Properly
- Article Type
- Common Element
- Article Number
- 7.4
- Warranty Year(s)
- One Year
- Performance
Sanitary and storm drainage systems shall drain waste products to a public sewer or private sewer disposal system as per the design.
- Warranty
One-Year- Work and Materials. Two -Year – Delivery and Distribution Systems
- Action
Drainage systems not meeting the acceptable performance shall be repaired.
- Condition
- CE 7.5: Faucet Or Fixture Leaking
- Article Type
- Common Element
- Article Number
- 7.5
- Warranty Year(s)
- One Year
- Performance
Faucets or plumbing fixtures shall not leak, drip or run when fully closed or shut off.
- Warranty
One-Year – Work and Materials
- Action
Faucets or fixtures not meeting the acceptable performance shall be repaired.
- Condition
- CE 7.7: Noisy Water Supply Pipes
- Article Type
- Common Element
- Article Number
- 7.7
- Warranty Year(s)
- One Year
- Performance
Water supply pipes shall be installed to minimize noise caused by water hammer or vibration/pipe movement.
- Warranty
One-Year – Work and Materials. Two-Year - Delivery and Distribution Systems.
- Action
Water supply pipes not meeting the acceptable performance shall be repaired.
- Condition
- CE 7.8: Defective Plumbing Fixtures, Appliances Or Trim Fittings
- Article Type
- Common Element
- Article Number
- 7.8
- Warranty Year(s)
- One Year
- Performance
Plumbing fixtures, appliances or trim fittings shall be free of both visual and performance defects.
- Warranty
One-Year - Work and Materials.
- Action
Defective products shall be repaired or replaced.
- Condition
- CE 7.11: Piping is Not Labelled/Flow Arrows Not Provided
- Article Type
- Common Element
- Article Number
- 7.11
- Warranty Year(s)
- One Year
- Performance
- Where distribution piping is required to be labeled by the Ontario Building Code and or the design, flow direction indicators and other specified labels shall be installed.
- Warranty
- One-Year - Work and Materials.
- Action
- Distribution piping not meeting the acceptable condition shall be repaired.
- Condition
- CE 7.12: Excessive Noise/Vibration From Mechanical Equipment
- Article Type
- Common Element
- Article Number
- 7.12
- Warranty Year(s)
- One Year
- Performance
Mechanical equipment shall be installed with appropriate sound and vibration control measures to limit noise and vibration transmission to occupied spaces.
- Warranty
One-Year - Work and Materials.
- Action
Installations not meeting the Acceptable Performance shall be modified.
- Condition
- CE 7.13: Defects In Exterior Thermal Insulation On Ducts
- Article Type
- Common Element
- Article Number
- 7.13
- Performance
Exterior thermal insulation shall be installed in accordance with good workmanship and follow the requirements of the design.
- Warranty
One -Year – Work and Materials
- Action
Thermal insulation not meeting the acceptable condition shall be repaired.
- Condition
- CE 7.14: Cross Contamination (Exhaust Near Intake)
- Article Type
- Common Element
- Article Number
- 7.14
- Warranty Year(s)
- One Year
- Performance
Air intakes shall be located to minimize the potential for cross-contamination from adjacent exhaust systems.
- Warranty
One-Year - Materials and Workmanship. Two-Year - Ontario Building Code Health and Safety Violations, Distribution and Delivery
- Action
Air handling systems not meeting the Acceptable Performance shall be modified.
- Condition
- CE 7.15: Equipment Cannot Be Maintained
- Article Type
- Common Element
- Article Number
- 7.15
- Warranty Year(s)
- One Year
- Performance
Equipment shall be installed in such a manner that it can be accessed for maintenance. Clearances shall be adequate to permit required maintenance.
- Warranty
One-Year - Work and Materials
- Action
Equipment not meeting the Acceptable Performance shall be relocated or modified.
- Condition
- CE 7.16: Missing Guards On Mechanical Equipment
- Article Type
- Common Element
- Article Number
- 7.16
- Warranty Year(s)
- One Year
- Performance
Equipment that includes moving parts that might cause pinching or entrapment shall be guarded.
- Warranty
One-Year - Work and Materials. Two-Year - Ontario Building Code Health and Safety Violations
- Action
Equipment not meeting the Acceptable Performance shall have guarding installed.
- Condition
- CE 7.17: Inadequate Air Supply
- Article Type
- Common Element
- Article Number
- 7.17
- Warranty Year(s)
- One Year
- Performance
Air supply systems shall provide the air flow required by the design.
- Warranty
One-Year - Work and Materials. Two-Year - Distribution and Delivery
- Action
Systems not meeting the Acceptable Performance shall be repaired.
- Condition
- FH 8.5: Condensation And/Or Frost On Windows
- Article Type
- Freehold
- Article Number
- 8.5
- Performance
- Condensation may occur on interior window surfaces and is not covered under warranty.
- Warranty
- None.
- Action
- None
- Condition
- FH 8.9: Inadequate Heating
- Article Type
- Freehold
- Article Number
- 8.9
- Warranty Year(s)
- One Year
- Performance
Heating systems shall be capable of maintaining an indoor air temperature of: a) 22°C in living spaces and unfinished basements b) 15°C in crawl spaces; at the design temperature for the geographical location.
- Warranty
One-Year - Work and Materials. Two-Year - Delivery and Distribution Systems. · Damage resulting from alterations, deletions or additions made by the homeowner and from improper maintenance is excluded from the statutory warranty.
- Action
Where the heating system is not capable of maintaining the prescribed temperature, repairs shall be made.
- Condition
- FH 8.10: Inadequate Cooling
- Article Type
- Freehold
- Article Number
- 8.10
- Warranty Year(s)
- One Year
- Performance
Cooling systems shall be capable of maintaining an indoor air temperature of 24°C at the design temperature for the geographical location.
- Warranty
One-Year - Work and Materials. Two-Year - Delivery and Distribution Systems Defects in materials, design and work supplied by the homeowner, and damage resulting from improper maintenance, or from alterations, deletions or additions made by the homeowner are excluded from the statutory warranty.
- Action
Where builder-supplied and installed appliances, ductwork and piping do not meet the acceptable performance, repairs shall be made.
- Condition
- FH 8.11: Noisy Ductwork
- Article Type
- Freehold
- Article Number
- 8.11
- Performance
Ductwork may make noise as it expands and contracts during heating and cooling cycles.
- Warranty
None
- Action
None
Confirm proper operation of faucets and fixtures during the PDI and record any malfunction on the PDI Form, to avoid any dispute about whether the damage was caused by the builder. The Building Code requires flow control devices on faucets, showerheads, and fixtures for water conservation purposes, which can affect the water flow. After occupancy, the builder is not responsible for contamination or reduced water capacity from private water sources provided it can be shown there was a supply of potable water at the time of occupancy. Variations in pressure from municipal services can occur during peak usage times, from burst water mains or fire protection services using the system. See Also: 6.2 THE DOMESTIC WATER SUPPLY SYSTEM DOES NOT DELIVER WATER 6.3 PIPES ARE LEAKING
Confirm proper operation of faucets and fixtures during the PDI and record any malfunction on the PDI Form, to avoid any dispute about whether the damage was caused by the builder. Some manufacturers of plumbing products offer warranties on their products that extend beyond the one-year statutory warranty. If a leak occurs after the one-year statutory warranty, service may be available from the manufacturer. See Also: 6.6 BATHTUB OR SHOWER LEAKS 6.9 DEFECTIVE PLUMBING FIXTURES, APPLIANCES OR TRIM FITTINGS
Homes must be kept at temperatures to prevent freezing at all times. If this is not possible, proper precautions should be taken to prevent freezing such as shutting off and draining the water supply system. For exterior hose bibs, shut off any associated interior valves and leave the exterior valve open as part of a regular seasonal maintenance program. Garden hoses must also be disconnected from the exterior hose bib. If a burst pipe is detected in a water supply pipe, the main water supply valve should be turned off immediately until the builder’s representative can assess the condition.
Condensation may appear on water supply lines and toilets from time to time and is normal.
Repetitive hammering of water supply pipes during normal operation may indicate a problem and should be investigated. A sudden thump or bang of water supply pipes when a faucet or fixture is closed abruptly is normal and not covered by the statutory warranty. Slight “ticking” sounds coming from pipes as they expand are normal and are not covered by the statutory warranty. The sound of water flowing through drainage pipes is normal and not covered by the statutory warranty. Anti-siphon valves on exterior hose bibs may make a high pitch sound or contribute to water hammer. This does not necessarily represent a defect. The anti-siphon valve may need to be cleaned and/or replaced as part of normal home maintenance.
Confirm proper operation of plumbing fixtures during the PDI and record any malfunction on the PDI Form. Plumbing fixtures, appliances or trim fittings must be maintained in accordance with the manufacturer’s instructions. See Also: 6.4 FAUCET OR FIXTURE IS LEAKING 6.6 BATHTUB OR SHOWER LEAKS
Only identified damages recorded on the PDI form are eligible for warranty coverage. Maintain porcelain, enamel or fiberglass surfaces in accordance with the manufacturer’s instructions. Professional re-finishing of porcelain, enamel or fiberglass surfaces are acceptable repairs. The coulour/texture of repaired areas shall match the existing as closely as possible.
Identify any damaged countertops during the PDI and record any damage on the PDI Form, to avoid any dispute about whether the damage was caused by the builder. Manufactured solid-surface countertops can be brittle and damaged by impact. Over-tightening of drains or fasteners may cause stress cracks. Care should be taken when cleaning or servicing to prevent cracking or chipping. See Also: 11.9 SCRATCHES/CHIPS ON COUNTERTOPS
Newer low-volume toilets, which are required for new homes by the Building Code, use less water to flush waste than older models, making their operation more sensitive to the effects of the: · amount of waste · amount of paper · volume of water in the tank. As a result, multiple flushes may be required.
Sewage backups into fixtures or drains (e.g., toilets, shower drains, laundry floor drains) are indicative of an interruption in the sewage disposal system. Backups occur when wastewater cannot drain freely to the main sewer system or septic field and has nowhere to go but to back up into fixtures or up through floor drains. This may be the result of a blockage, collapsed drainage pipe or a faulty backwater valve. This condition is warranted only if the blockage or backup results from the work or materials supplied by the builder. To help keep the sewage system working well and prevent sanitary sewer blockages, it is important not to flush or put the following products down drains: Hygiene products including sanitary napkins/liners, tampons, condoms, wipes (flushable/biodegradable/regular), cotton swabs, dental floss, diapers or rags. Fats, oils and cooking grease. When faced with a sewage backup, it is recommended that the plumbing in the home not be used until the stoppage is cleared out. This is to minimize further damage to the home. With respect to septic systems, improper maintenance by the homeowner includes: Connection of sump pump, roof drains or backwash from a water conditioner into the system. Placement of non-biodegradable items into the system. Use as food waste/grease disposal. Placement of surfaces not permeable to water over the disposal area of the system. Allowing vehicles to drive or park over the disposal area of the system. Failure to pump out the septic tank periodically, as required. Use that exceeds the system’s design standards. See also6.9 DEFECTIVE PLUMBING FIXTURES, APPLIANCES OR TRIM FITTINGS Notes: Words in italics are defined in the “TERMINOLOGY” section on page 19. This article was revised on May 24, 2024.
Pipes are typically insulated to minimize condensation formation.
Some systems require draining as part of routine operations. Failure to drain may result in freezing that would not be covered by warranty.
Obstructions can occur due to many causes. Only those resulting from defects in work or material supplied by the builder are eligible for warranty coverage; inappropriate use by owners is not covered by warranty.
Some vibration may relate to poor maintenance of fixtures. The sound of water flowing through pipes is normal and not covered by the statutory warranty.
Damage resulting from improper maintenance or abuse by the owner is excluded from the statutory warranty
“Occupied spaces” means those areas normally occupied by residents. Noises or vibration likely to disturb the quiet enjoyment of a reasonable occupant should be addressed.
Damage caused by maintenance activities after turn-over is not warranted.
In some instances specialized equipment may be needed to access some equipment for maintenance; this is not warranted.
Typically a balancing report is used to demonstrate that a system meets design requirements.
Several factors affect living space temperatures: a) Directional orientation - north-facing rooms are generally cooler than south-facing rooms. b) Windows - glass has little insulating value and allows more heat to escape from the room. c) Rooms over garages - have insulated floors that lose heat to the unheated garage below. d) Airflow - free airflow from the supply outlet in a room to a return inlet or undercut door is essential. Generally, a minimum 25 mm space under interior doors above the finished floor covering should be provided. e) Personal preference - personal comfort differs between individuals. f) Use of programmable thermostats. Balancing the air delivery system may not completely compensate for the effects of these factors. In determining the temperature of a room, measurements shall be taken in the center of the room at 1,500 mm above the floor. Heat loss calculations and duct designs assist in determining the furnace size and adequacy of the heating system. See Also: 8.8 HEATING, VENTILATING OR AIR CONDITIONING (HVAC) SYSTEMS NOT INSTALLED PROPERLY
Sustained high outdoor temperatures exert large loads on cooling equipment; indoor temperatures will rise until outdoor temperatures return to design levels. Skylights and large window areas can allow sunlight and heat to transfer easily into the home. Temperatures tend to vary in a multi-storey home due to normal air movement patterns. Heat gain calculations and duct designs assist in determining the equipment size and adequacy of the cooling system. Cooling is not a requirement of the Building Code. See Also: 8.8 HEATING, VENTILATING OR AIR CONDITIONING (HVAC) SYSTEMS NOT INSTALLED PROPERLY 8.16 AIR CONDITIONING COOLANT LINE LEAKS
None